After the expiration of the warranty period, consumers are generally more concerned and sensitive when defects, damage or failure occur. Therefore, it is important to offer a form of out-of-warranty service, stock maintenance of some wearable parts and details, trained personnel and specialists, as well as proper site documentation.
ASSIST has installed automatic doors,gates,barriers and garage doors over a period of 15 years, and it is mandatory for consumers to have a post-warranty maintenance contract in order to ensure safe and reliable operation of the installed and operating facilities.
Assist has a digitized database for its sites and customers, and increased demand for service of non-warranted and non-serviced competitive brads for which the supplier is no longer known. This is a challenge for which it is worth making an appropriate organization that ASSIST has already created for the territory of Bulgaria.