Successful service is not something which comes by itself but is the result of special reengineering process and lots of thinking. Successful sales of service is not  an individual task and goals, but philosophy of the whole company. Assist is the  first company to  launch a focused effort and supply of quality service!

ASSIST has highly qualified personnel - technical specialists and partners in the country, certified to maintain and service automatic sliding doors, automatic revolving doors, barriers, parking systems, sliding and double-leaf gates, sectional garage doors, industrial doors.

ASSIST has trained and certified specialists in Sofia, Varna, Burgas, Plovdiv, Ruse, Stara Zagora, Targovishte, Dobrich, Gotse Delchev. We own a warehouse with spare parts for all types of doors, automation and entrance systems.

It is imperative to observe the relevant European and national laws:

- Doors for industrial and commercial buildings and garages EN 13241-1 - product standard

- Powered pedestrian doors. Safety in use - EN16005

- Machinery Directive (2006/42 / EC)

- Building Materials Regulation - CPR (305/2011 / EC)

- European Directives on Health and Safety: 89/391 / EEC, 89/654 / EEC and 89/655 / EEC

- National health and safety requirements

Responsibility of manufacturers and suppliers

Manufacturers and suppliers are responsible to offer and supply equipment that complies with European and national laws.

The installation instructions must be detailed and clear to ensure a safe installation.

Instructions for user must be provided in local language.

Maintenance and care instructions must include the life of the wearing parts and recommendations for timely replacement to ensure safe operation of the equipment.

Responsibility of owners:

Industrial buildings

The owner of an industrial or commercial building is responsible for ensuring safe operation of the doors in the building. The European Framework Directive on Safety and Health at Work 89/391 / EEC states that responsibility for the safety and health of employees is at responsibility of the employer. The workplace must be safe and any risks should be avoided by safety standards and procedures. This also applies to the Work and Work Equipment Directives (89/654 / EEC and 89/655 / EEC).

Private buildings with public access

Product Standard EN13241-1. This European Standard specifies safety requirements and technical requirements for doors, barriers intended for installation in areas accessible to people and for which the main purpose is to give safe access for people and vehicles in industrial, commercial or residential areas.

Maintenance of the equipment must be carried out at least once a year for all manually operated or electrically operated industrial / commercial / garage doors. Once the product is installed, the owner of the building is responsible for the safe and secure operation of the equipment - this includes providing regular service carried by professional maintenance teams.

Private buildings without public access

There is no existing European legislation on owners' responsibility to regularly service their equipment for their safety.